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The first interview is usually conducted over the phone,
and is another opportunity to filter candidates.
The phone call gives you the chance to tell the candidate about your
loved one, what kind of help you need, the desired start date, clarify
salary expectations, skill requirements and any other issues important
to you.
Make sure to give a chance for your candidates to talk, so you can form
your impression of how suitable they are.
Phone interviews can be very effective because they take much less time
than a meeting, but try not to jump to conclusions from a single phone
conversation.
With mobile phones especially, you can catch people in moments that are
less-than-perfect for an interview. Furthermore, being clear and
articulate over the phone is a skill in itself, and if it is not an
essential part of the job, you may find yourself rejecting the perfect
candidate for all the wrong reasons.
Below is a sample list of questions to ask on a phone interview:
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First, describe the job required, the location
and state of your elderly relative, the type of help you’re
looking for, the number of times a week you need help, or
perhaps a live-in position is needed. Then ask:
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How old are you?
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Do you live locally? How long will it take you
to travel to the home?
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Are you available at the start date?
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What are your salary expectations?
If you find that the person does not suit your needs,
express your thanks, close the conversation cordially and move on.
But if you are happy with the answers so far, arrange the next meeting
face-to-face:
o ID
o Resume
o Diplomas
o References
o Work permits etc.
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