Housekeeping Supervisor | Holiday Inn, Accra, Ghana| Jan 2015 – Present Supervised a team of housekeeping staff, ensuring the cleanliness and maintenance of guest rooms, common areas, and public spaces. Developed and implemented cleaning schedules, procedures, and quality control measures to uphold high standards of cleanliness. Conducted training sessions for new staff members, emphasizing attention to detail and customer service. Collaborated with other departments to coordinate efficient turnover of rooms during peak occupancy periods. Housekeeper | Movenpick Hotel, Accra, Ghana| Nov. 2009 – Dec. 2014 Cleaned and maintained guest rooms, ensuring a welcoming and comfortable environment for visitors. Followed established cleaning procedures, including changing linens, replenishing amenities, and thorough room inspections. Responded promptly to guest requests and reported maintenance issues to the appropriate department. Collaborated with fellow housekeeping staff to meet daily cleaning goals and uphold the resort's cleanliness standards.

My academic background in Hospitality Management has instilled in me a deep appreciation for the importance of creating positive guest experiences. I am drawn to the field of housekeeping because I believe in the impact it has on guest satisfaction and overall impressions of a facility. I am eager to apply my theoretical knowledge in a practical setting, where I can contribute to maintaining the cleanliness and orderliness of spaces, ensuring guests feel comfortable and well-cared-for. My attention to detail, organizational skills, and commitment to providing excellent service make me confident in my ability to excel in a housekeeping role. I am excited about the opportunity to contribute to the overall success of a team and enhance the guest experience through exceptional housekeeping services.