Position: Housekeeper Duration: Jan 2020 to date Responsibilities: Room Preparation and Maintenance: Ensured guest rooms and public areas were cleaned and maintained to the highest standard. Responsibilities included vacuuming, dusting, bathroom cleaning, and replenishment of supplies. Laundry Services: Managed laundry tasks, including washing, drying, and folding linens and towels, ensuring a constant supply of fresh linens for hotel rooms and dining areas. Quality Control: Conducted regular inspections of rooms and common areas to ensure cleanliness and tidiness. Addressed any issues promptly to maintain the hotel’s high standards. Guest Interaction: Assisted guests with requests and inquiries related to housekeeping services, providing prompt and courteous service to enhance guest satisfaction. Achievements: Efficiency Improvements: Implemented new cleaning strategies that reduced the average room preparation time by 15%, increasing overall productivity. Guest Satisfaction: Consistently received positive feedback on customer satisfaction surveys regarding room cleanliness and attention to detail, contributing to the hotel’s high ratings. Health and Safety: Participated in health and safety training, focusing on the proper use of cleaning chemicals and equipment, reducing workplace accidents by 20%.

Dedicated cleaning professional with 4 years of industry experience, skilled in delivering top-notch cleaning services in diverse environments such as corporate offices and residential homes. Known for enhancing cleanliness standards, improving cleaning protocols, and efficiently managing teams. Skills and Qualifications  Proficient in the latest cleaning methods and technologies to ensure efficient and thorough service.  Extensive knowledge of proper chemical handling, usage, and storage, ensuring safety and compliance with WHMIS standards.  Recognized for exceptional ability to handle emergency cleaning situations promptly and efficiently.  Excellent communicator with a proven ability to build client trust and satisfaction through reliable and high-quality service.  Performed detailed cleaning for up to 15 homes per week, consistently meeting client expectations for cleanliness.  Handled daily cleaning tasks across 4 different commercial properties, meeting stringent cleaning standards. Cleaning specialist: Premier Cleaning Services, Vancouver, BC| Vancouver, Canada (September 2023- March 2024) Premier Cleaning Services is located in Vancouver, BC, and excels in providing top-tier cleaning solutions to residential and corporate clients, ensuring unmatched cleanliness and service quality.  Proficient in the latest cleaning methods and technologies to ensure efficient and thorough service.  Performed detailed cleaning for up to 15 homes per week, consistently meeting client expectations for cleanliness.  Maintained cleaning equipment for a team of 5, ensuring all equipment was operational and efficient.  Kept detailed records of cleaning schedules and tasks, ensuring transparency and consistency. . Cleaner : Zenith Bank | Victoria island (October 2021 – September 2023) Zenith Bank Plc is a leading financial institution offering comprehensive banking services to individuals, businesses, and government entities.  Maintained cleanliness and order in over 20 office spaces and 3 large conference rooms daily, adhering to the highest standards of hygiene..  Managed the cleaning supply inventory for the entire bank, successfully reducing unnecessary expenditures by accurately forecasting monthly needs.  Conducted bi-weekly inspections of cleaning equipment, ensuring all 15 pieces of equipment were fully operational and efficiently maintained.  Managed and updated cash tellers' proofs and vault registers, ensuring accuracy in financial records. Executive Trainee: EcoClean Services| Victoria island (January 2020 – September 2021)  Handled daily cleaning tasks across 4 different commercial properties, meeting stringent cleaning standards.  Addressed and resolved 100+ client queries and concerns, enhancing customer satisfaction through prompt service.  Coordinated with homeowners to tailor cleaning services, increasing client retention by adapting services to individual needs.  Maintained zero safety violations during tenure through rigorous adherence to safety guidelines