Anniemolly O.
Winnipeg, MB
Willing to relocate: Anywhere
Work Experience
SkipTheDishes October 2018-January 2020
Winnipeg, MB
Customer Service Representative
Providing customers resolutions and good services.
Help customers make sure to receive their food in good condition.
Listening, being attentive and offering compensations when they have issues with their order.
Resolving escalations.
Warehouse Associate May 2016 to September 2018
Toronto, ON
Packaging, handling packages, delivery
Give and Go Bakery
Assembling and packaging of cookies
Icing and Building gingerbread houses
Amazon
Picking orders for customers
Checking for quality of products for customers
Delivering items at a fast and efficient way
Matrix logistics
Order selector(picker)
Using a forklift (walkie/rider) to pick items for customers
Great efficiency and productivity
As well as moving In a fast pace environment
Bambi Montessori
Lunch supervisor
The Montessori had children from 16 month babies-9 years old
I disinfect the s, mop the floors, and set their lunch boxes or bags for them
Also warm their food and help them wash their hands before eating.
After I help them put their bags away and get them ready for their nap.
I help the teachers put them to bed, then I tidy up their eating space as well as disinfecting the place again.
Hospitality/ culinary
Ange hotel
May 2015 to September 2016
Took appropriate action to efficiently resolve issues and took accountability from beginning to end.
Ensured high level of customer satisfaction by being knowledgeable on products.
Delivered outstanding customer service experience by connecting with co-workers, employees and customers
Customer Representative
Jaycris
July 2014 to September 2015
I assisted in gathering information on potential prospects and produced coverage review letters. I was comfortable engaging customers to deliver an elevated experience and motivated to achieve great results, and ensured the high level of customer satisfaction by being knowledgeable on products.
Childcare Provider(nanny/Mother's helper)
May 2013 to January 2015
Childcare
Responsibilities: cooking for the children, doing the laundry, sending them to school and picking
them up afterwards, tutoring them and helping them with their homework.
Volunteer Canvasser
Responsibilities: Canvas for local foster home.
Awards and Interests
Debate Club Champion Award.
Head of School House Club.
Fluent in English, basic comprehension of French.
Experienced in Cooking and Baking.
Chorister and Usher in church.
Education
Bachelor of Sociology - TBD
The University of Winnipeg
2016
High Secondary School
2011 to 2015
Skills
Baking, cooking, Microsoft office and a great team worker
Certifications/Licences
Drivers License (Class 5)
March 2017 to October 2021
CHILDREN'S DAYCARE​​ 2014 � 2015
​ CHILD CARE ASSISTANT
� Providing children with compassionate care and monitoring their well being.
� Supervising and directing children
� Assisting parents with housekeeping tasks
� Creating a safe environment for children
References available upon request
Additional Experiences/Qualifications:
BAKERY HOUSE �2016
BAKER/SALES ASSOCIATE
� Delivered outstanding customer service experience by connecting and asking open-ended questions.
� Ensured high level of customer satisfaction by being knowledgeable on products.
� Took appropriate action to efficiently resolve issues and took accountability from beginning to end.
SYTO( STUDENT YOUTH TRAVEL ORGANIZATION)
ORGANIZER
� Organize entertaining programs for members
� Volunteering in communal labour
� Donating to orphanages and setting up stands fundraising
MELCOME PLUS ​​​​​2015 � 2016
​CASHIER
� Stocking, managing the till and inventory.
� Ensured that services requested were processed in an efficient and effective manner.
� Provided excellent customer service when handling client issues and complaints.
University of Winnipeg, Winnipeg, MB
Bachelor of Arts Degree in Sociology
2016 2020