Provided emotional support through active listening, empathy and compassion. Performed housekeeping duties, including laundry, vacuuming and dusting. • Greeted visitors and customers upon arrival, helped and answered questions to build rapport and retention • Respond to requests from residents for assistance and appropriately handled needs promptly • Participate in the delivery of social and recreational programs including group activities, outings, special events, communal impromptu gatherings, and opportunities for socialization • Takes initiative in organizing unscheduled social and recreational opportunities wherever possible, card games.