My name is Belinda, a graduate from George Brown College. I have a diploma in Personal Support worker and Medical Office Administration . I am very hard working individual and very patient and caring as well. I have 7 years of working with seniors in the community and the retirement homes as well.

• Assessment and assisting in the care for Dementia, challenging behaviors, the frail elderly, palliative care or high intensity needs care. • Advocating for residents with visual and hearing impairments and also assisting residents with Dementia and Alzheimer’s. • Render constructive feedback in order to improve effectiveness of the activities organized for the residents. • Offered excellent customer service and provided information to the families/visitors and escort them to various rooms/departments of the Retirement Centre. • Provided support to residents and staff, assisting with patient feeding, ice water delivery and clerical support. • Providing cognitive and physical stimulation to the residents, both one on one and in groups. • Adhering to the policies and procedures of the facility and ensuring resident safety Additional Experiences/Qualifications: • Ability to work well within a team environment as well as individually • Ability to Generate, build and maintain working and professional relationships • Ability to respond to change and uncertainty in a positive and productive manner • Verifiable track record of providing personal care including bathing assistance, grooming, oral care and feeding the client • Special talent for taking and recording vital signs – blood pressure, temperature, respiration and pulse • Recognized for timely observing client’s physical and emotional condition • Skilled in performing light housekeeping, preparing meal, changing linens and making up the bed • Compassionate nature and positive attitude • Excellence in oral and written communication • Ability to apply critical thinking in emergency situations • Known for staying calm in difficult situations