Experience working in the healthcare field
Demonstrated empathy and understanding of clients’ needs: elderly, children, and disabled individuals
Motivated, helpful, and patient with strong listening skills
Strong analytical and problem solving abilities
Ability to organize work and work under strict time constraints
Able to respond to emergency situations
Computer literacy: Word, Excel, Outlook, and Internet
Capable of working independently as well as in a team environment
Able to follow written and verbal instructions
Read, write, and speak both English and French
Clarisse
Personal Support Worker
Whitby, ON L1R 0L3
ntclara5@gmail. com
613-604-1429
Experience working in the healthcare field
Demonstrated empathy and understanding of clients' needs: elderly, children, and disabled individuals
Standard First Aid / CPR Certificate
Motivated, helpful, and patient with strong listening skills
Strong analytical and problem solving abilities
Ability to organize work and work under strict time constraints
Able to respond to emergency situations
Computer literacy: Word, Excel, Outlook, and Internet
Capable of working independently as well as in a team environment
Able to follow written and verbal instructions
Read, write, and speak both English and French
Informations personnelles
Expיrience professionnelle
Rehabilitation Support Worker
Mariam's Footsteps - Edmonton, AB
juin 2018 - juin 2020
Help create a safe and welcoming home environment for youth,
Empower youth to make positive choices,
Capitalize on teachable moments and support youth in developing life skills,
Complete regular household duties,
Contribute to a team that is constantly working towards quality programming Navigate crisis and or violent situations,
Explore with clients their latent talents and interests and support them in the development of those talents and interests through education, advocacy, and mentoring/modeling
Personal Support Worker
Alternacare - Montrיal, QC
2017 - 2018
Provided personal, social, physical and emotional support to clients such as elderly, disabled persons and children
Assisted clients with their daily living activities including, bathing, dressing, and feeding
Ensured that clients took their medications as instructed
Assisted clients with exercise, walking, playing games and accompanied them to outside recreational activities
Prepared meals and performed household duties
Ensured clients lived in a hygienic, comfortable and healthy environment
Observed client and reported any changes in the client's condition
Collection Agent
Group Solution Collect - Montrיal, QC
2017 - 2017
Negotiated payment terms with customers
Tracked payments and achieved set goals
Clearly documented all relevant information on the debtor's account
Traffic Attendant
Indigo - Montrיal, QC
2016 - 2016
Welcomed and provided customers with information needed
Oriented customers in the parking lot
Ensured vehicle's safety
Customer Service Agent
Voxdata - Montrיal, QC
2015 - 2015
Managed incoming calls and customer service inquiries
Identified customers' needs and provided them with required information
Ensured customers' satisfaction
Followed-up with customers on a regular-basis
Collection Agent
Global Inc - Montrיal, QC
2014 - 2014
Advised customers of necessary actions for debt repayment
Promptly ensured follow up by email and phone to customers about outstanding debts
Maintained up-to-date customer contact information in the collections systems
Responded and handled over. calls per day
Customer Service Advisor
Atelka - Montrיal, QC
2013 - 2013
Assisted clients with their needs
Promoted, offered and sold products and services that met customers' needs
Followed-up with customers and performed after-sales service
Formation
High School Diploma
CDI College - Montrיal, QC
2015 - 2017
DEC
Brulי High School - Toronto, ON
2006
Additional Experiences/Qualifications: