I was an housekeeping supervisor where i was responsible for the following: •Assigning Housekeeping tasks to staff and inspecting work to ensure that the prescribed standards of cleanliness are met. •Overseeing staff performance on daily basis. Scheduling staff shifts and organizing replacements as required. •investigating and addressing complaints regarding poor housekeeping service. •Issuing cleaning supplies to housekeeping staff. •Regularly taking inventory of cleaning supplies and ordering stock as needed. •Checking rooms and restaurants including stairways, banquet halls, lounges and public area carpets, for cleanliness •Motivate team members and resolve any issues that occurs on the job. •Participate in large cleaning projects as required, or in the instance of staff shortages.

•Responsible for the housekeeping standards in the hotel, gym and spa. Providing an efficient and comprehensive housekeeping service. •Ensuring that repairs are reported and carried out as quickly. •Completing daily and weekly cleaning schedules. •Removing any broken or damaged furniture. •Proactive reporting of all Health and Safety issues. •Economical and safe use of housekeeping supplies and equipment. •Informing guests of hotel facilities. •Collection of food trays and returning them to the kitchen or food trolleys. •Disposing of rubbish from rooms, taking it to the skip. •Safeguarding all guest and hotel property. •Managing materials costs & minimizing wastage. •Maintaining an organized system for the storage & ordering of household materials